I first met Rick Rummler back in 1981 when I was an employee at Motorola. He was working for his father, HPT Legend, Geary A. Rummler, PhD. Geary was working with MTEC – the Motorola Training & Education Center, and Rick was involved in some of those projects.
Richard A. “Rick” Rummler is an independent consultant following a 5 year stint as Vice President of Process and Performance Management at Muve Health, an innovative healthcare startup focused on reinventing the delivery of healthcare.
Prior to joining Muve, Rick was an industrial process engineer and organization performance architect with 25 years of experience consulting, coaching and training with business leaders, domain experts and cross-functional process improvement teams. He has worked with organizations in Asia, Europe and North and South America in support of a wide variety of performance improvement and management initiatives. He is a co-author of the book White Space Revisited: Creating Value through Process.
Rick’s consulting experience includes a wide range of interventions including: Process improvement and reengineering, organization redesign, and measurement and management system design.
An experienced presenter of performance improvement and concepts and tools espoused by his father Dr. Geary A. Rummler and associated thought leaders, he has delivered training programs to manufacturing and service organizations as well as government agencies and the military. Organizations that have benefitted from his knowledge and skills include: CIGNA, Citibank, DuPont and Hewlett Packard. Rick was a keynote presenter at Gartner’s 2011 Business Process Management Summit in London and presenter at the 2011 Building Business Capability conference in Fort Lauderdale, Florida.
The HPT Video
I’m very happy to have Rick join this series, as he has a wealth of experience in Performance Improvement. Our video is 45:42 minutes in length. This video is number 150 in my collection – begun in 2008.
Connect with Rick via LinkedIn – here.
Guy’s HPT Video Series
The HPT Video Series … formerly known as the HPT Practitioner and HPT Legacy Video Series … was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia.
The full set of videos – over 145 – may be found and linked to – here.
HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement.
As the late Don Tosti noted, “All performance is a human endeavor.”
Whether your label for HPT is that, or Performance Improvement, or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.
HPT Practitioners might operate at any of these levels, as this Video Series clearly demonstrates.
Although ISPI – the International Society for Performance Improvement is the professional home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.
ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.
This Series Has Evolved Since 2008
These videos were first posted on Google Video, then they were moved to Blink, and now they may all be found on YouTube. And my name for them has changed as well…
HPT Practitioner Video Podcasts and HPT Legacy Video Podcasts
– Practitioner Series – short 2-10 minutes, following a script. Intended to show the diversity of HPT and HPT Practitioners. (2008-2018)
– Legacy Series – longer 15-40+ minutes, also scripted, with added stories of other NSPI/ ISPI’ers from the earlier days of the Society or others who were of great influence. Intended to capture the stories of the people who influenced us. (2008-2018)
– HPT Video Series (2019+) – is a continuation of the first two types of videos in this series, but with less focus on capturing NSPI/ISPI members – and expanding out to any and all who use Evidence Based Practices in Performance Improvement regardless of any affiliation with ISPI or not.