A.K.A.: Performance Aids, Quick Reference Guides, Unregulated SOPs, Performance Support, Electronic Performance Support, and WorkFlow Learning – although “learning” may have little to do with it.

Sometimes one can use the Guidance – and then Forgetaboutit.

Use it and Forgetaboutit!?!

Some Resources

Rummler & Gilbert

1990 – Audio from an NSPI (ISPI) Conference:

1970- https://eppic.biz/2018/03/04/ld-performance-guidance/

Harless

1990 – Audio from an NSPI (ISPI) Conference:

1985 – https://hpttreasures.files.wordpress.com/2018/12/Harless-1985-Performance_Improvement.pdf

1978 – https://hpttreasures.files.wordpress.com/2018/12/Harless-An-Internal-Guidance-System-1978.pdf

Wallace

L&D: Performance Guidance

I have many other Blog Posts on this – search this site using the terms: Guidance, Job Aids, or Performance Support.

A Mini-Book

And now I’ve taken a swing at it in a new book.

Is it a swing and a miss? The readers will have to decide.

This book is available – here.

The entire series of Mini-Books can be viewed – here.

And all of my books can be viewed on my Amazon Author’s Page – here.

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