And just as importantly a valid process – end-to-end – so that the right data can be generated that will properly feed the next steps in the Process, WorkFlow, or Workstream.
If you begin with the end in mind – you start off thinking about how you’ll Measure Impact regarding your Effectiveness. And then about how you can be most Efficient in being Effective.
I Prefer a Facilitated Group Process over the more traditional interviews, observations, and document reviews. But in any event – it’s all about the Data, and its integrity and believability.
So there’s more to it than just a Skilled Facilitator.
Teaming for T&D GWW 1999 – 5 page PDF – on my story of inadvertently creating a team – out of frustration with too many revision cycles for a video script I was writing – for training development back in 1979 – and liking the approach for using a Group Process to shorten cycle times and improve the quality of the output.
A 26 minute Video
See all of Guy W. Wallace’s books on his Amazon Authors Page: https://www.amazon.com/-/e/B08JQC4C4V