Jun 11 2022

Reflecting: My First 6 Published Articles

I write about what is important to me.

As a Solo Author

Customer Satisfaction – by Guy W. Wallace 1979 September – 5 page PDF written in my first month on the job out of college at Wickes Lumber for their company newsletter.

MTEC White Paper 1982 – 39 page PDF – a white paper I wrote while at MTEC – Motorola’s Training & Education Center – in May 1982 where I proposed combining the concepts, models, methods, processes, tools and techniques of Geary Rummler, Neil Rackham (of SPIN Selling fame) and of Deming, Juran and Crosby (and other quality gurus). This led to my boss taking that idea and changing it to become a Geary Rummler Do-It-Yourself Consulting Kit – which after I left in October 1982 became the training course created by Geary Rummler called OPS (Organization Performance Systems).

Consulting-SubContracting-Freelancing – CNSPI – 1985 – 5 page PDF – from Chicago NSPI (ISPI) newsletter in December 1985 – into going into the world of freelancers, sub-contractors and consultants and my views on the differences between the three.

Proj Mgmt – CNSPI -1986 – 9 page PDF – originally published in the Chicago Chapter of NSPI (ISPI) Newsletter in December 1986 – on my Project Management Techniques for Project Definition, Project Planning and Project Communications.

As a Co-Author

Performance-Based Curriculum Architecture Design via a Facilitated Group Process – 6 page PDF– published in Training Magazine in September 1984. –This was the first publication about Curriculum Architecture Design. Plus – the original manuscript (30 pages) – How to Build a Training Structure That Won’t Keep Burning Down.

Models and Matrices – 5 page PDF, published in NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984 – This was the first publication of the Performance and Enabler Analysis methods for ISD using a Facilitated Group Process that I have been using since 1979 and as an ISD consultant starting in 1982.