My 1st Friday Favorite Guru Series: Philip B. Crosby

From 2014…

EPPIC - Pursuing Performance

We begin the First Friday of the month, December 2014, with another of my Favorite Gurus, another from the world of TQM – the Total Quality Management movement of the late 1970s/early 1980s…

Philip B. Crosby

June 18, 1926 – August 18, 2001

I did not know Philip Crosby, but I learned from his writings, articles and books – and I used some of his writings and materials in developing quality training back in 1981 and 1982 for my internal Manufacturing, Materials and Purchasing clients’ key people – at MTEC – Motorola’s Training & Education Center, specifically this 1979 book:


Everyone was reading it – this book – back then – in the early 1980s. It was one of “those.”

And then later I read this 1984 book …


From Wikipedia

Philip Bayard “Phil” Crosby, (June 18, 1926 – August 18, 2001) was a businessman and author who contributed to management…

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