I recall the late Joe Harless on the stage at a 1985 NSPI (now ISPI) Conference. He was complaining about how some in attendance – and in general – were offering advice to others about saying “no” or pushing back … Continue reading →

A Popular Myth  Soft Skills. I recall people at NSPI back in the day remarking something to the affect that “Soft Skills were Harder to instruct than Hard Skills – because most didn’t start with the Terminal Performance that the … Continue reading →

This month we start on the First Friday of November 2012 with another of my favorite gurus… Joe H. Harless “Inside every fat course there’s a thin Job Aid crying to get out,” Joe Harless in “Performance Technology and Other … Continue reading →

I recall Joe Harless on the stage at an NSPI (now ISPI Conference) so many years – decades actually – ago. He was complaining about how some in attendance – and in general – were offering advice to others about … Continue reading →

Joe H. Harless. Here’s to remembering you and reflecting on the many gifts you gave us over the years! My Favorite Harless Article in PIJ The Harless 1985 NSPI PIJ article – Harless-1985-Performance_Improvement Audio File From NSPI 1990 – What Works … Continue reading →

Guidance – Job Aids – EPSS – Performance Support Same Diff. IMO. Perhaps … just perhaps … This time for sure! I’ve been waiting for the promise of this for a long time. Since 1979 in fact. And now … … Continue reading →