HPT Video Matinee with Mike Blahnik

HPT Video Practitioner: Mike Blahnik

This video was shot in 2014 – but wasn’t published until 2018. It is 3:38 minutes in length.

 

This Video Matinee Series will be published on Tuesdays and Thursdays for the duration of 2019.

The HPT Practitioner and HPT Legacy Video Series was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement. As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.

HPT Practitioners operate at all of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

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T&D: 1987 Examples of Self-Paced DIY Learning Guidance

Based On a 1986 Curriculum Architecture Design (CAD) 

Back in the mid 1980s I created a set of 4 Structured OJT Modules (Job Aids) to facilitate a series of structured Informative modules culminating in a series of Interviews with one’s boss, peers, team members, and customers, to define what’s needed – performance-wise – and to get a situational status update on where things were and where they needed to go.

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All L&D/T&D can do is structure and facilitate that kind of set of conversations.

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2011 Blog Post

I wrote a long Blog Post in 2011 on that effort – here.

The 1st Module of the Modular Curriculum

Here is the 1987 12 Minute Video Introduction to the Curriculum:

And…

And here is a 23 minute video of me delivering the kick-off of another delivery of the NS 1251 – 8-day Module of the Curriculum:

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T&D/PI: The Customer Is King. Not.

Slogans. Deming Hated Them.

I wrote an article that was published back in 1995 about Stakeholders – as I had a customer who kept saying that “The Customer Is King” – and while most people would just nod their heads in affirmation at that notion, I found it overly simplistic and not reflecting reality.

That led me to write about that.

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How would employees respond to conflicts between various Stakeholders if the Customers REQUIRED one thing – that other Stakeholders opposed?

Sometimes we in T&D have to help our audiences learn how to navigate fields of landmines – so to speak.

And it does them no damn good for us to preach/teach platitudes.

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Balancing Conflicting Stakeholder Requirements

Should the employees dump toxic wastes in a ditch, rather than using proper disposal methods, in order to reduce the Cost of Goods for their Customer?

Is the Customer King?

Or is it a little more complex than that?

Or is it even very complex?

It is situational. IMO.

Here Is That Article PDF

https://eppicinc.files.wordpress.com/2017/11/balancing-conflicting-stakeholder-requirements-wallace-march-1995-aqp.pdf

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May the Hierarchy Be With You!

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Weekend Reflections 2019-06-22

Cha Ching

What else explains Professional Organizations (Affinity Groups) promoting Disproven Content?

Money Money Money?

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Earlier this week one of the largest, most well known of the Professional Organizations promoted Generational Differences in one of their articles.

Twitter brought this to my attention – as this group has proven to be so untrustworthy in this manner – so often in my 40 years in the biz – that I have quit paying attention to anything they do.

Yet I know that they have “Impact” in the marketplace.

Bad Impact vs Good Impact

Of course the marketplace is whom “they serve.”

But – really – “they serve” up the marketplace to The Trade – as they are a Trade Organization. They get the marketplace in the door for the sales pitches of The Trade.

If only they had screens on The Trade for validity.

Of course that would lead to good impact for the marketplace – but bad impact for this organization’s cash flow.

Let The Buyer Beware

Caveat emptor, baby. Caveat emptor.

Who Do You Trust in the Marketplace?

And why?

Are they a Members Organization – or a Trade Organization?

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