T&D/PI: The Pivot From Learning to Performance

Listen In to David James and Me Talking About: The Pivot From Learning to Performance

… on David’s Learning & Development Podcast – posted Tuesday February 18, 2020 – here.

The audio podcast in just under 47 minutes in length.


The 47 Minute Podcast


And you can also download the audio file for listening later, from here or at David James and his Looop’s Podcast Page, now, or at any time!

And check out his whole series of Podcasts!


Referenced in the Podcast

Here are 5 of my prior Blog Posts that you might find of interest…


PACT Paths

And if you have some interest in my methodology-sets for Performance-based Instruction/ T&D/ L&D/ Knowledge Management … check out this Website Page where I offer 5 sets of Paths through all of my FREE RESOURCES related to my PACT Processes – here.


Be Safe Out There!

Don’t Drink – from this podcast – While Driving!


And don’t try taking any notes while driving! ;)

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T&D: We Have Many Musicians’ Musicians – But No Rock Stars

Then Play On

Rock Stars are made by their customers, the buying public, and not just other Rock ‘n Rollers. And a real Rock Star, to me, is someone known outside of their own profession, outside their own field, outside their own marketplace, and are much more than just a Musician’s Musician, so to speak.

The Beatles were and the Rolling Stones are known outside the world of Rock and Roll musicians, and even beyond their own marketplace to the world at large.

Coltrane was known inside and outside of the world of Jazz musicians. Deming was known inside and outside of Quality practitioners. Hitchcock was known beyond the world of Film directors. Peters was known well beyond the world of consultants. Skinner was known outside the world of psychology.

They were/are Rock Stars, so to speak.


But which L&D Practitioners are known outside the world of L&D? Who are renown within the world of their marketplace and buying customers? And to the world at large?

And what would it take for the rest of the world, or minimally, their marketplace of customers and prospects, to know of them? And to respect them for what they have done and can do?


Impact so large that their reputations will from then on proceed them. IMO.

Impact that transcends the project, the client, the enterprise, the industry and out to the greater marketplace, and possibly to the world at large.

Not self-proclaimed impact. Not self-proclaimed prowess. Not acclaim from within the profession by other professionals.

But impact and prowess known and claimed by others, outside their own world, outside their own profession.

There are none from L&D today that I think have reached that status.


Oh Well

I used to think that the late Geary A. Rummler back in the 1990s was nearing such a plateau. And that was because his Intellectual Property was purchased by Motorola when they created Six Sigma. Motorola merged Geary’s Process Orientation with the World of Total Quality Management’s concept, models, methods, tools and techniques.

When GE, a client of Geary’s at the time Motorola came out publicly with Six Sigma, picked up on it and promoted it, Six Sigma got famous outside of the worlds of TQM and Performance Improvement. But his fame, his renown, never went beyond his marketplace.

L&D, and before that T&D, has had our own Musicians Musicians. In 1979 when I entered the field there was Rummler, Gilbert, Mager, Harless, Thiagi, Stolovitch, Bloom, Kirkpatrick, and many others. And there have been many who have achieved that status since. Musicians’ Musicians.

So while the world of L&D has its equivalent of Musician’s Musicians, and their fans within the profession, which almost all professions do, we do not have anyone that I see that is also renown to its greater marketplace, let alone the world at large.


So What Killed Any of Our Budding L&D Rock Stars?

Lack of Impact so large that its story transcends the profession to our greater marketplace of customers. and even beyond that.

In My Opinion.


A Word on Creators

Not all who create what later becomes famous, become famous themselves, or are even given their due. Even in Rock and Roll.

Take Sister Rosetta Tharpe.

Rolling Stone Magazine wrote: The guitar-playing, gospel-singing sensation paved the way for Elvis, and influenced everyone from Miranda Lambert to Bob Dylan.

Wikipedia says:

She was the first great recording star of gospel music and among the first gospel musicians to appeal to rhythm-and-blues and rock-and-roll audiences, later being referred to as “the original soul sister” and “the Godmother of rock and roll”. She influenced early rock-and-roll musicians, including Little Richard, Johnny Cash, Carl Perkins, Chuck Berry, Elvis Presley and Jerry Lee Lewis.

Tharpe was a pioneer in her guitar technique; she was among the first popular recording artists to use heavy distortion on her electric guitar, presaging the rise of electric blues. Her guitar playing technique had a profound influence on the development of British blues in the 1960s; in particular a European tour with Muddy Waters in 1964 with a stop in Manchester on 7 May is cited by prominent British guitarists such as Eric Clapton, Jeff Beck, and Keith Richards.

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HPT Video 2020 with Scott Rutherford

Scott Rutherford

Scott Rutherford works in quality assurance at a nuclear shipyard, and specializes in performance improvement.

Scott is a twelve year veteran of the US Army having served in logistics, recruiting, and operations research positions in locations in the United States and Republic of Korea. While in his operations research position at Rock Island Arsenal, IL, Scott developed one of the first artificial intelligence projects in Value Engineering, creating a heuristic-based system to automate the value engineering process.


After his Army tenure, Scott spent five years in the packaging industry.   During that time Scott had increasingly more responsible roles in Quality Management.  Scott led numerous process improvement initiatives that centered on ISO 9000 implementation, standard work, visual controls, raw material performance and statistical process control.  It was his last position where he led a quality department of 30 individuals that Scott decided that teaching was more preferable than working in manufacturing quality.

Scott spent four years in the School of Business at Christopher Newport University.  Scott served as an assistant professor and assistant dean, teaching Statistical Thinking to undergraduate students. As part of his course, Scott mentored students through small improvement projects.  This served as a precursor to his next role with the US Navy’s Lean Six Sigma College. While with the college (2005-2010) Scott taught the US Navy’s curriculum for Green Belt, Black Belt and Champion courses at Navy installations worldwide.  From 2008-2010 he revised and maintained the Navy’s Black Belt curriculum.

Scott’s previous assignment was serving as the Master Black Belt for the 500-person, Quality Assurance Office for the Norfolk Naval Shipyard, Portsmouth, VA. During that assignment, Scott’s primary role was to advise leadership on process improvement activities, advise on self-assessment activities and mentor organizational Green Belts.

Scott is a senior member of the American Society for Quality (ASQ), recently serving as a member of the administrative councils for both the Learning Institute and the Six Sigma Forum.  Scott is recognized by ASQ as a Certified Quality Engineer, Certified Quality Manager, Certified Quality Auditor, Certified Six Sigma Black Belt, and Department of Navy Certified Lean Six Sigma Black Belt. He most recently achieved the ASQ Certified Calibration Technician certificate.

I’ve Known Scott for 15 or So Years

I’ve known Scott, via long distance only, since about 2005 or so, through a colleague, Art Willoughby, that we shared through several consulting projects I did with the Norfolk Naval Shipyard back in 2003-2005. And when I was approached by ASQ to help them redo their approach to their Instructional offerings I had recommended my former business partner (1982-1997), the late Ray Svenson, whom Scott then collaborated with back then, as part of his volunteering with ASQ.

Scott mentions both Art and Ray in this video interview.

This video is 27:04 minutes in length.

Scott’s Contact Info

Connect with Scott via…

Guy’s HPT Video Series

The HPT Practitioner and HPT Legacy Video Series … now the HPT Video Series …was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement. As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.

HPT Practitioners operate at all of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the professional home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

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T&D: Three Videos Shorts

Three Very Short Videos 

The 1st short video is about a client testimonial – on how a Curriculum Architecture Design project helped them slow turnover way down.

And the 2nd video is on a proven model – used in dozens of Curriculum Architecture Design consulting projects – for managerial performance used to help ensure that Management Training & Development wasn’t on generic Competencies but on specific Performance Competencies.

And a 3rd video on many resources, including a T&D Path, for self-development in my ISD methodologies – using free resources here on this site.

Stop That Expensive Revolving Door of Turnover

This short video is 1:45 in length.

Management Areas of Performance

This short video is 2:20 in length.

PACT Paths

This short video is 2:20 in length.

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Monday’s School of PACT: A6 PACT for Incumbents

This series of Monday Blog Posts in 2020 and into 2021 will present my 55+ Free Videos from the School of PACT – about my ISD set of methodologies that have been field tested in hundreds and hundreds of consulting engagements by me, my business partners and staff going back to 1982, and also in hundreds and hundreds of ISD efforts by my clients and their staffs.

You might also be interested in…

PACT Practitioner Self-Development and Certification Paths

Here is a page that leads to 5 “PACT Path Pages” – which are intended to provide guidance in using the many Free Resources that Guy W. Wallace offers for the self-development of Performance Competence in the 5 Key PACT Practitioner Roles:

  • PPA– PACT Performance Analyst
  • PCD– PACT CAD Designer
  • PMD– PACT MCD Designer
  • PLD– PACT Lead Developer
  • PPM– PACT Project Manager


These free resources include my lean-ISD book PDF from 1999, plus 20+ audio podcasts, additional videos, many articles and presentations.

Plus search the website for related Blog Posts – as desired.

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