Client Project Overviews: G-H-I

General Dynamics

Delivery of IPD Training for Program and Team Leadership . Guy co-conducted multiple sessions of the five-day program we developed for General Dynamics. 1992.
IPD Training for Program and Team Leadership Development. The use of the PACT Process for MCD, where an intense, five-day, hands-on, skills-building course was produced to take existing individual contributing, engineering staff members and turn them into cross-functional team leaders when the project needed their leadership and when to be team members when the project’s situation warranted. 1991.
Electrical/Electronics Assembly Curriculum Architecture Design. Guy’s 37th performance-based CAD project where the focus was on shop floor assembly personnel at a manufacturing site. 1991.
CATIA Curriculum Architecture Design. Guy’s 36th performance-based CAD project where the focus was on CAD system designers using the CATIA CAD system, and the requirements for both Instruction and Information (Procedures Documentation). 1991.
MRP II Curriculum Architecture Design. Guy’s 35th performance-based CAD project where the topic of the application of the MRP II concepts and tool/techniques, for all manufacturing site personnel, was the focus, and the requirements for both Instruction and Information (Procedures Documentation). 1991.
Software Engineering Curriculum Architecture Design. Guy’s 34th performance-based CAD project where software engineers at a major defense manufacturing site were the focus.1991.
IPD Training for Program and Team Leadership Delivery. Guy co-conducted multiple sessions of the five-day program we developed for General Dynamics. 1991.
Composites Bonding and Fabrication Training. The use of the PACT Process for MCD, where a hands-on, skills-building set of T&D Modules was developed to teach bonding and fabrication techniques to shop floor personnel. 1990.
Composites Bonding and Fabrication Curriculum Architecture Design. Guy’s 28th performance-based CAD project where the design specified a mini-curriculum of 12 T&D Events and addressed the needs of shop floor personnel responsible for the production of mission-critical, lightweight parts for various military aircraft, and the requirements for both Instruction and Information (Procedures Documentation). 1990.
Quality Curriculum Architecture Design. Guy’s 25th performance-based CAD project where the focus was on quality concepts and tools/techniques across all functions in a major defense contractor’s manufacturing site. 1989.

General Motors

General Consulting for the PACT Process Technology Transfer (PPTT) efforts as General Motors University internalized a common process for instructional systems design/development (ISD). 2000.
Project Planning Coaching for Engineering Curriculum Design. Guy reviewed and critiqued existing Project Plans for conducting an engineering-focused curriculum design, using DACUM as the primary analytic methodology. 1999.
CAD: Brand Management—Opel (Germany). Guy’s 70th CAD project, focused on the needs of GM’s European Brand Management team personnel. 1999.
CAD: Brand Management—North America. Guy’s 68th CAD project. He supported a GMU contractor in this project. 1999.
General Consulting for the PACT Process Technology Transfer (PPTT) efforts as General Motors University internalized a common process for instructional systems design/development (ISD). 1999.
CAD: Internal Controls. Guy’s 66th CAD project. He conducted the design meetings based on the analysis data generated by a staff ISD professional from one of GMU’s strategic partners. 1998.
PACT Process Workshop: Analysis (MC/MI Analysis). Guy co-facilitated this four-day workshop for the staff and strategic suppliers of General Motors University as part of a technology transfer efforts of the PACT Processes for T&D (known inside General Motors University as Modular Curriculum/Modular Instruction). 1998.
PACT Process Workshop: CAD Design (MC Design). Guy co-facilitated this four-day workshop for the staff and strategic suppliers of General Motors University. 1998.
PACT Process Workshop: MCD Design (MI Design). Guy co-facilitated this five-day workshop multiple times for the staff and strategic suppliers of General Motors University. 1998.
PACT Process Workshop: PACT Process Project Planning & Management (MC/MI Project Planning & Management). Guy co-facilitated this four-day workshop one time for the staff and strategic suppliers of General Motors University. 1998.
Curriculum Architecture Design for MFD Area Managers. Guy’s 64th CAD project, which focused on metal fabrication department area managers. 1998.
Curriculum Architecture Design for Global Dealer Auditors, and the requirements for both Instruction and Information (Procedures Documentation). Guy’s 63rd CAD project, which focused on global dealer auditors. 1998.
General Consulting for the PACT Process Technology Transfer (PPTT) efforts as General Motors University internalized a common process for instructional systems design/development (ISD). 1998.
Analysis for Total Vehicle Integration Engineering. Guy conducted the performance and knowledge/skill analysis for automotive engineers for later use in a CAD (MC) project. 1997.
Analysis for Finance. Guy conducted the performance and knowledge/skill analysis for finance personnel for an abbreviated CAD (MC) project to kick-start the inauguration of General Motors University. 1997.
Analysis for Manufacturing Assembly. Guy conducted the performance and knowledge/skill analysis for manufacturing assembly personnel for an abbreviated CAD (MC) project. 1997.
Course Development Analysis and Design for a Manufacturing Environment Risk Assessment Process and Tool. Guy conducted a combined analysis/design meeting for several T&D products to support the rollout of this tool. 1997.
New Tool & Die Supervisors-In-Training Curriculum Architecture Design. Guy’s 60th performance-based CAD project where, in support of the PPTT effort, he co-conducted the analysis and design processes to produce the CAD for an 18-month long T&D curriculum of classroom, lab, and on-the-job development process for new hire, new supervisor-in-training for the Tool & Die organizations’ die design and stamping operations, and the requirements for both Instruction and Information (Procedures Documentation). 1997.
PACT Process Workshop: Performance Modeling & Knowledge/Skill Analysis
PACT Process Workshop: Modular Curriculum Design (MC a.k.a. CAD). 1997.
PACT Process Workshop: Modular Instruction Design (MI a.k.a. MCD). These workshops were delivered as part of the PACT Processes for T&D technology transfer to General Motors’ training strategic partners.1997.
Consulting: Adaptation and Implementation of the PACT Processes for T&D. This effort is intended to formally transfer the PACT Processes for T&D (lean-ISD) into General Motors NAO OED’s strategic partners to support their outsourcing strategy.1997.
Adaptation and Implementation of the PACT Processes for MCD. This was the beginning of our first large-scale PACT Process Technology Transfer project, where all of the methodologies were finally codified and documented for delivery, practitioner certification, and ongoing coaching/support. In this project, the PACT Processes for T&D were adopted and adapted to General Motors’ needs. Briefings, workshops, toolkits, go-bys, and many other support materials were created to support the implementation effort to transfer the technology and methodologies to General Motors’ strategic partners to support their training development outsourcing strategy. 1996.
Curriculum Architecture Design for Product Engineers. Guy’s 55th performance-based CAD project where the effort was to use existing DACUM data, and build a prototype CAD to demonstrate the methodology and create example outputs and the requirements for both Instruction and Information (Procedures Documentation). 1996.
Presentation to Staff: Curriculum Architecture Design. A two-and-a-half-day presentation to the OED staff of General Motors, expanding on the current CAD (ISPI version) and other of our presentation/workshop materials. 1995.

GTE Service Corporation

CAD: Wholesale Billing Center Personnel. Guy’s 71st CAD project, where Billing Associates from three locations were targeted and the requirements for both Instruction and Information (Procedures Documentation). 2000.

Hewlett Packard

Consulting: Application of the PACT Processes Methodologies in Process Redesign and Human Performance Improvement Consulting Projects In this project, Guy provided telephone consultation to two performance technologists in the process of transforming their T&D organization into a human performance technology (HPT) service organization (including instructional technology) over a three-month time frame for the initial project. 1997.
Four-Day Workshop: Curriculum Architecture Design. Presentation of the then-current CAD workshop, covering both Performance Modeling and Knowledge/Skill Analysis plus the CAD design methodology. Learners were to be assigned responsibilities for the training implications of a major change initiative, a consolidation, and a BPR project. 1995.
Order Fulfillment (Order Processing, Quotes, Collections) Curriculum Architecture Design. Guy’s 46th performance-based CAD project where a business re-engineering project and operations consolidation initiatives drove the effort. The client, Christie Westall, then hired the local Daryl Sink organization to develop the modules of the CAD, for which they shared the 1994 ISPI Award of Excellence for their ROI results achievement. Christie graciously credits the CAD methodology/process in articles and presentations documenting her project. 1993.
Information Technologists Curriculum Architecture Design Update. Guy’s 33rd performance-based CAD project where the focus was on updating the information technologists’ CAD, for internal IT audiences performing IT services for internal Hewlett Packard organizations. 1991.
Information Technologists Curriculum Architecture Design. Guy’s 26th performance-based CAD project where the focus was on information technologists performing services for internal organizations and the requirements for both Instruction and Information (Procedures Documentation). 1989.

H&R Block

Curriculum Architecture Design Consulting. 1999.

Illinois Bell

Labor Relations Training. In this project, the PACT Process for MCD was used to create an intense four-day, performance-based learning experience in the knowledge and skills in win-win labor relations. This course had more than 60 percent of its time reserved for a series of simulation exercises that incrementally built up the learners’ knowledge and skills in dealing with employee counseling, progressive discipline, and arbitration. 1990.
Second-level Manager Curriculum Architecture Design. Guy’s 15th performance-based CAD project where the focus was on second-level managers. 1986.
Data Technician Curriculum Architecture Design. Guy’s 14th performance-based CAD project where the focus was on data technicians and the requirements for both Instruction and Information (Procedures Documentation). 1986.

Imperial Bondware/Federal Paperboard

Sales Training Curriculum Architecture Design. Guy’s 44th performance-based CAD project where the analysis conducted by the client using the PACT Process approach was provided to him for the CAD design effort. This project did not use a team approach but used the individual interview technique. 1993.

Imperial Oil (Canada)

Curriculum Architecture Design and Course Development for Retail Operations Management and Sales and the requirements for both Instruction and Information (Procedures Documentation). 1998.

ISPI (NSPI)