Guy W. Wallace – Performance Analyst & Instructional Architect


Structured Methods/Processes Overviews

ISD – Instructional Systems Design 

Guy’s Instructional Systems Design methods are labeled: PACT.



PACT includes 3 levels of ISD:

  • Curriculum Architecture – Modular Development – Instructional Activities.

3 Levels of Design w titles

These 3 levels of Instructional Design are enabled by proven, flexible Analysis and Project Planning/Management methods,tools and techniques.


PACT Practitioner Self-Development and Certification Paths

This page – here – leads to 5 website “PACT Path Pages” – which are intended to provide guidance in using the Free Resources that Guy W. Wallace offers for the self-development of Performance Competence in the 5 Key PACT Practitioner Roles:

  • PPA– PACT Performance Analyst
  • PCD– PACT CAD Designer
  • PMD– PACT MCD Designer
  • PLD– PACT Lead Developer
  • PPM– PACT Project Manager


Beyond Instruction and Performance Support

Guy’s Performance Improvement methods are labeled EPPI – Enterprise Process Performance Improvement.


Our 2 Stage Approach to EPPI Mirrors PACT:

EPPI Stage 1 and 2.png


PACT is deliberately a sub-set of EPPI. By Design.

It is important for people working in ISD to be able to look beyond ISD to help their clients solve their real problems and meet the real opportunities – and that may not include Instruction.

We wanted our ISD clients to be able to master ISD and then easily master Performance Improvement.

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Not that ISDers can solve all of the root causes – but they can help plan and manage those efforts and bring in the right expertise as needed.

Performance Improvement – Is Complex

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Proven Processes – Proven Methods

These methods have been field tested in client projects hundreds and hundreds of times by me, my ISD Consulting staff, and my clients’ ISD staff, for well over 35 years.

You should know…

  • Our approach makes the process and outcomes, the tasks and the cycle times, and the schedules and costs – very visible and predictable.
  • We do most of our work over 80% – for a Fixed Fee versus Time & Expense – and have been doing so since since 1982.
  • We have never issued a change order … not once since entering the consulting field in 1982.

Quick References

  • Here are our Testimonials and Case Studies that speak to our demonstrated capabilities – and to the Results produced.
  • Our Client Listing has 80+ firms including more than 45 Fortune 500 Firms.
  • We have received several highly prized Awards and Recognition which are listed here.

The Facilitated Group Process

For: Analysis – Design – Development

It’s at the heart of all of our efforts.

Guy and his associates use a Facilitated Group Process to quickly conduct Ideal Performance and Gap Analysis efforts and then Design efforts using structured, collaborative methods in 2-3-4 day meetings with our clients’ handpicked Master Performers and other key Stakeholders.

We typically then use a subset of those same Master Performers that generated the Analysis data in the Design of T&D Paths or T&D Content … quickly.

Regarding Paths or Maps … which we prefer to call Training & Development or Performance Competence Development Paths … the secret to being quick is in using a proven process, and leverage that with the knowledge and insights of a group of carefully chosen Master Performers.

We then use members of those Master Performer teams to then Design … and then Develop – Instructional and Informational Content – per the designs they helped create.

Here is a testimonial video produced by General Motors in the late 1990s after initial success with our ISD technology transfer efforts (1996-2000) – where PACT was known/internally branded as MC/MI – Modular Curriculum and Modular Instruction:

Guy’s ISD and PI – Instructional Systems Design and Performance Improvement Processes are very Social Processes for performance-based – and therefore “authentic” Analysis – Design – Development – Pilot Testing and Revisions.

Using the facilitated Voice of the Master Performers – and perhaps other SMEs as/if needed.

These methods have been field tested in client projects hundreds and hundreds of times by me, my ISD Consulting staff, and my clients’ ISD staff, for well over 35 years.

If the Master Performers can do it – perform at high levels – why not everyone else?

It’s Not All About Learning. It’s All About Performance.


CADs – known as such since being labeled as such in a 1984 Training Magazine article on Curriculum Architecture Design that Guy co-authored – bring a logic and performance orientation to both OnBoarding and OnGoing development needs. Written in late 1983 and published in September 1984 …


Guy’s belief:

It’s All About Performance – Even in a Learning Organization.

Guy also facilitates teams of Master Performers to quickly conduct analysis, design and development of a variety of blended media – all targeted at measurable results in individual, process and enterprise performance, in much the same way as described in this 1984 article that he co-authored: Models and Matrices that he co-authored with his business partners at that time.


Awards & Recognition

Guy’s teams’ work – using his methods – have won internal awards for his clients at General Motors, HP, and Siemens Building Technologies – and they’ve also won external industry awards at ISPI for work done with AT&T, HP and Imperial Oil in the 1980s and 90s, and in 2014 from ATD for work done for Change Healthcare.

Email Guy at EPPIC for More Information  

Guy W. Wallace – Performance Analyst & Instructional Architect


EPPIC 2010 Logo

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