HPT Video: John A. Carlisle

I first met John in 1981 when I was at MTEC – Motorola’s Training & Education Center. I was charged with bringing in Huthwaite’s/his Win-Win Negotiations training for Motorola’s Purchasing Agents, Sales people and Government Contract Negotiators.

He has had a major impact in my consulting practices. Let me repeat that: He has had a major impact in my consulting practices. 

You will want to watch this video – soon – and follow up on John’s book and article if you are interested in Negotiations, Partnering and/or Collaboration.

This video is 82:05 minutes in length.

John A. Carlisle

From Newman University

John Carlisle, currently retired, having sold his UK consulting company, JCP, in 2002, he continued the work of implementing the strategy of increasing productivity through cooperation – not competition – in his two companies in South Africa and Australia until 2012.

He has a BA (econ), BA Hons in psychology, and an MSc in social enterprise and cooperatives.

After working on the copper mines of Zambia, John emigrated to England in 1971, where he joined Johnson Matthey, before joining Neil Rackham’s Huthwaite Research Group in Sheffield, where he carried out extensive research in purchasing negotiation, identifying the positive correlation between cooperation and profit.

The John Carlisle design of collaborative negotiation training was applied in over twenty countries for thousands of participants, mainly within the supply chain; but also included over 100 HMG Under- and Deputy Secretaries, on the Prime Minister’s Top Management Programme in the late eighties.

Above all, John Carlisle became best known for his success in organisational transformation through cooperation; i.e., individual learning and improved organisational performance. He had realised it was not sufficient to have people who were collaborative, but that the organisation needed to have collaborative competence, so he set about designing a programme for delivering this: Cooperation Works. The basis was to develop, not just trustworthy people, but a trustworthy organisation. The programme theme was: Espousing ethical values changes nothing if the organisational system/culture does not support them through behaviours and processes that support the values.

In 2001/2002 John Carlisle was Professor and Chair of the Johnson and Johnson Leadership Development Institute at Rhodes University, South Africa. One of his initiatives, as professor, was to introduce cooperative management systems to the commercial sector of the Eastern Cape.

He was visiting Professor at the Sheffield Hallam University Business School for eight years. During this period he sat on the Government Construction Strategy Procurement Team in the Cabinet Office.

In 2004 he was awarded an Honorary Doctorate by Sheffield Hallam University for his work on introducing productive cooperation in industry world-wide, especially major construction projects.

John Carlisle was the founder of the ASHBY MANOR PROJECT, a Trust set up on his farm in Queenstown, South Africa as a healing and community centre for the poorest HIV/AIDs sufferers and their families, providing them with social and spiritual and well as ongoing medical care.

From Sheffield Hallam University

Honorary Doctorate – 2004

Twenty years ago in Sheffield John Carlisle pioneered a revolutionary approach to dramatic business improvement, that of instilling supply chain, or upstream, collaboration: a commonsense approach spectacularly absent from British industry at the time!

This relationship strategy of profitable co-operation has been adopted by almost 100 major organisations across the globe. The approach has enhanced the quality of working life for thousands, delivering, as it does, dramatically enhanced performance without conflict, re-structuring and job losses. Welsh Water, the Johannesburg Stock Exchange and business giants Shell, De Beers and Siemens are typical of organisations that applied his methodologies for increased savings of up 30 per cent and startling innovations.

As a result of helping clients world-wide deliver project savings of over £350 million per annum in the nineties, his Sheffield-based firm, JCP, became the biggest consultancy of its kind in Europe.

Born in Zambia, John worked in the copper mines before moving to England in 1970, settling in Sheffield in 1976 and establishing JCP in 1991.

Guy’s Prior Posts About John



Follow John via his website – here.

My HPT Video Series

The HPT Practitioner and HPT Legacy Video Series was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement. As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.

HPT Practitioners operate at all of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the professional home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

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Helping Our Clients Achieve Performance Competence

Clients Want Performance Competence

Even if they asked for Training or Learning. We have to be able to at least help them see where the gaps are – beyond knowledge/skills – even if we cannot fix the gaps for them ourselves.

And Instruction – Training for Learning might always be a portion of the Solution-set – if not Job Aids with or without Training. All are Instructional. Or should be.

Where to Start?

I start with a predictable process. And then I start with these questions…

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These are my questions – and you can use them – but only if you have paraphrased backups – in case the wording doesn’t resonate with those that you are questioning.

At least that’s what I have been telling those I’ve trained in these methods since the early 1980s. It’s more than writing down the answers to a set of rote questions. Believe me.

And my preferred method in getting the answers to my questions since becoming a consultant in 1982 has been the FGP – Facilitated Group Process – where I facilitate a designated Analysis Team of Master Performers and others to paint the pictures of ideal performance (current state) of the Master Performers AND the Gapped Performance (current state) of the non-Master Performers.

Short Star Wars Themed Video

This video is just under 2 minutes in length. Done just for fun.

The 12 Key Sets of Variables/Enablers of Enterprise Process Performance

Can you count the 12 sets?

Don’t forget about The Process itself.

That’s where I start in my diagnosis efforts, a.k.a.: analysis or assessment. With the Processes – as in – is there one? Is it followed? If not why not? Is it appropriate for every occasion? Is it flexible enough?

And so on.

My Books to Help You

These 6 books – from 2011 – were updates to several of my earlier books: The Quality RoadMap (1994), lean-ISD (1999), T&D Systems View (2001), and management Areas of Performance (2004).

They are each available as Kindles and/or Paperbacks – see more information about them – and how to order – here.

Let’s Improve Performance Together

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Monday’s School of PACT: A1 PACT Is…

This series of Monday Blog Posts in 2020 and into 2021 will present my 55+ Free Videos from the School of PACT – about my ISD set of methodologies that have been field tested in hundreds and hundreds of consulting engagements by me, my business partners and staff going back to 1982, and also in hundreds and hundreds of ISD efforts by my clients and their staffs.

You might also be interested in…

PACT Practitioner Self-Development and Certification Paths

Here is a page that leads to 5 “PACT Path Pages” – which are intended to provide guidance in using the many Free Resources that Guy W. Wallace offers for the self-development of Performance Competence in the 5 Key PACT Practitioner Roles:

  • PPA– PACT Performance Analyst
  • PCD– PACT CAD Designer
  • PMD– PACT MCD Designer
  • PLD– PACT Lead Developer
  • PPM– PACT Project Manager


These free resources include my lean-ISD book PDF from 1999, plus 20+ audio podcasts, additional videos, many articles and presentations.

Plus search the website for related Blog Posts – as desired.

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T&D: Analysis Data Feeds Instructional Design

This – a simplified example – is part of my PACT Processes for T&D … my performance-based ISD Methodology-set.



13 minute video.

Analysis Job Aid

Determine current state Ideal Performance from master Performers … and initial Gap Analysis…


Gap Cause Analysis…


55+ Videos Go Into Greater Depth

To see these please go here.


Free Book PDF

For a Free PDF of this 1999 book – please go here.

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