T&D: PBI – Performance Based Instruction

Instruction May Be a Better Umbrella Term for the Outputs/Deliverables of T&D/L&D

And Performance Based means it should impact “ability to perform.”

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Performance Competence is the ability to Perform Tasks to Produce Outputs to    Stakeholder Requirements.

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Imagine an organized set of Resources for both new management and new employees – as well as for incumbents – to Support Performance.

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Be Consistent Across Departments

Separate Unique Processes from Shared Processes – and keep Content Current and Pruned.

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Enable High Risk and High Reward Performance

Consider a Standalone Job Aid, or a Job Aid Embedded in Training, and finally, Training for memorization and/or honing a skill.

Leave low risk and low reward performance to Informal Learning means.

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HPT Video Matinee with Dawn Snyder

HPT Video Practitioner: Dawn Snyder

This video was shot in 2019. It is 23:12 minutes in length.

This Video Matinee Series will be published on Tuesdays and Thursdays for the duration of 2019.

The HPT Practitioner and HPT Legacy Video Series was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement. As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.

HPT Practitioners operate at all of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

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HPT Video Matinee with Clark Quinn

HPT Video Practitioner: Clark Quinn

This video was shot in 2019. It is 57:50 minutes in length.

This Video Matinee Series will be published on Tuesdays and Thursdays for the duration of 2019.

The HPT Practitioner and HPT Legacy Video Series was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement. As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.

HPT Practitioners operate at all of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

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T&D: Performance Support Might Not Be Sufficient to Replace Informal Learning

Performance Support Is Not a Panacea

If you conduct Analysis and Design with Master Performers – in a Facilitated Group Process as I have since before becoming a consultant in 1982 – they’ll steer you to appropriate means – to deploy Formal Means – to the ends of Performance Competence.

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Performance Competence – is the ability to Perform Tasks to Produce Outputs to Stakeholder Requirements.

Perf Req Analysis - Much More Than Task Analysis

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I’m All For Performance Support

When it makes sense for the Performance and Performance Context.

Otherwise – forgetaboutit.

The Master Performers on your Analysis and Design Teams will disabuse you of such foolishness. And that’s a good thing.

They have empathy for the learners/Performers at the nuanced level.

2 Articles From 1984 on Using a Facilitated Group Process

I’ve been using that approach – and sharing about it – for a long time.

CAD – Training Mag – 1984 – 6 page PDF – the first publication about Curriculum Architecture Design via a Facilitated Group Process – published in Training Magazine in September 1984. Original manuscript (30 pages) – How to Build a Training Structure That Won’t Keep Burning Down.

Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD using a Facilitated Group Process, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

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Video: Neil Rackham: “Don’t talk. Listen to your customer.”

What is the right strategy to boost your sales and grow your company?

The professor of Sales, Neil Rackham, teaches entrepreneurs at the Growth Summit Europe 2014 in Amsterdam. In this interview he discusses the role of the entrepreneur and shows the way to combine sales and marketing.

Video is just under 17 minutes in length.

Guests: – Neil Rackham, Sales & marketing-expert, Speaker, Author – Andre Hagelen, owner of Search & Results – Kees de Jong, Spark Education, host of the Growth Summit MKB Servicedesk is a media company for entrepreneurs and part of the Dutch Network Group (DNG).

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Note: I was lucky to work with Neil Rackham and several of his Huthwaite colleagues on several initiatives back in 1981/2 when I was at MTEC – Motorola’s Training & Education Center. I am a huge fan.

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