Services

 

Guy W. Wallace Offers the Following Services

Please Note: in January 2016 Guy semi-retired. However, he and and his long-term network of associates are still available for limited Instructional Design engagements (2-3 months).

Guy can help you with the planning … and/or the analysis … and/or the content architectural design of Learning Paths … and/or the design of any gap Instruction and Information … and/or oversight and management of your development team and delivery/deployment efforts. 

Guy can also be available to coach and develop your staff in his ISD and Performance Improvement methods, or adaptations of them, or adaptations of what you already use.

Email: guywwallace@gmail.com

I can help you with…

  1. Staff Development in ISD analysis, design, and project planning and management methods – formal Workshops and/or informal Coaching Sessions: 1-2-3-4 or 5 days in length.
  2. Curriculum Architecture Design efforts producing performance-based Learning Paths and determine gaps in your existing formal and informal content and performance support projects 
  3. Instructional Analysis and Design efforts where we hand off designs for your development
  4. Instructional Analysis and Design efforts where we also handle development of the content, documentation, job aids, performance support, and Pilot-Test them before final Revision & Release – planned deployment.
  5. Performance Improvement efforts based on the analysis finding in Curriculum and Instructional efforts – or targeted separately
  6. ISD Process Design/ReDesign starting with your methods and tools or mine or a blend. 

 

My Methods

The 3 levels of ISD in my PACT Processes…

3 Levels of Design w titles

CAD … produces one or multiple Learning Paths (or, as we would call them: Performance Competence Development Paths. It also produces macro-designs for the gaps in the “curriculum” so that business decisions can be made as to the value for investing in the first costs of development, and the life cycle costs of deployment and maintenance.

Whatever is left as gaps in the Path have been labeled as Un-Structured OJT since the early 1980s – nowadays known as Informal Learning. CADs don’t produce any content … it determines the needs and reconciles any existing  content for ReUse “as is” or “after modification” or “not appropriate.”

CAD - POTs 2012

Example Paths… 

nnsy-101-zone-manager-path

Another example…

CAD Path Supervisors

Another example…

CAD Path Prod Mgrs

Another example…

CAD Path Call Center Sales

Another example…

CAD Path Global Clinical Trials

These CAD efforts rationalize what content you have against the priority needs to define your gaps and future ISD projects.

Slide1 (3)

MCD … produces new content as holistic learning experiences – that might include advanced organizers, enabling K/Ss content, how-to performance development content … and if really done right … the appropriate “reinforcement” content to combat the Forgetting Curve … to insure transfer. ROI is due to mostly to any MCD targeting by Enterprise management.

MCD - POTs

IAD  … produces new content as partial components of learning experiences – for example:

  • Application components such as Performance Tests, Knowledge Tests, Authentic Learning Games (or why bother?),
  • Demonstration components such as audios, videos or live performances of the terminal performance desired.
  • Information components, such as task or topic covered at a depth of awareness, knowledge or skill.

Note: I developed my concept of IAD as a subset of MCD –  when clients asked me in 1987, post CAD, if we could first build some Demonstrations for an upcoming Sales Conference, and then later build the Information and Application content … in a full blown MCD effort … as that was their priority.

So we developed our 3 level methodologies so that the same kind of project planning and analysis efforts and tools could feed one of those 3 levels of design … and enable us and our clients to start macro (CAD) or micro (IAD) or mid-level (MCD … my version of performance-based ADDIE).

PACT Logo w 5 Methodologies 2

Pricing and Fees

Note: I conduct most projects Fixed Fee (over 90% of my projects since 1982) – in the past 30 years – and I have never once used a Change Order on a Fixed Fee project.

If it cannot be planned well and accurately enough – and sometimes it cannot – we would go a time and expense route … or fixed fee phase by phase – and planned incrementally at the end of each prior phase.

 

3 Quick Testimonials About the PACT Processes for T&D/ Learning/ Knowledge Management

“If you want to ground your fantasy of a ‘corporate university’ with the reality of a sound ‘engineering’ approach to instructional systems that will provide results, you should learn about the PACT Processes.

If you are a leader of, or a serious participant in, the design and implementation of a large-scale corporate curriculum, then this book is for you. This system could be the difference between achieving bottom-line results with your training or being just another ‘little red school house.’”

Geary A. Rummler, Ph.D.    Performance Design Lab  1999

(The book and methodologies) lean-ISD takes all of the theory, books, courses and psuedo job-aids that are currently on the market about Instructional Systems Design and blows them out of the water.

Previous “systems” approach books showed a lot of big boxes and diagrams which were to supposedly help the reader become proficient in the design process.  Here is a book that actually includes all of the information that fell through the cracks of other ISD training materials and shows you the way to actually get from one step to another.  Guy adds all of the caveats and tips he has learned in over twenty years of ISD practice and sprinkles them as job aids and stories throughout the book.

However, the most critical part of the book for me was that Guy included the project and people management elements of ISD in the book.  Too often ISD models and materials forget that we are working with real people in getting the work done.

This book helps explain and illustrate best practices in ensuring success in ISD projects.

Miki Lane     Senior Partner      MVM The Communications Group    1999

A Little More On Our Service Offerings…

  • Staff Development in all of the below methods – with my experience with hundreds of Practitioners developed for over a dozen different big name clients – these formal workshops and informal coaching session are not available as public sessions – they are only offered for a client on the client’s provided site – for up to 8, or up to 16 when a 2nd facilitator may be needed. 
  • Instructional Design Services including Curriculum Architecture Design  and Modular Curriculum Development (our version of ADDIE efforts) – where we design a Training/Learning Path – and Planning Guides – based on an authentic model of performance and an analysis of the enabling knowledge and skills of the whole job – and then develop or acquire the content needed. We can do the analysis for you. We can do the analysis and design for you. We can do the analysis, design, development, Pilot Test, and post-Pilot updates.

Plus we do Learning & Development Organization Process Audits & Assessments  – based on my books T&D Systems View (2001) and The Curriculum Manager’s Handbook (2011) and other writings and presentations – all based on past consulting efforts and experiences with my clients.

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The PACT Process

My ISD methodology-set – in book form… intended to support a series of modular workshops.

From 1999…

1999 lean-ISD Book Cover

Click on a graphic above – or here – for a free PDF copy – and/or links to information on purchasing either a paperback or Kindle version.

From 2011… Lean ISD and several other books were updated in 2011…

Slide5

Click on a graphic above – or here – for a paperback or Kindle version of any or all of the 6 Pack.

Note: In January 2016 Guy semi-retired. However, he and and his network of associates are still available for limited Instructional Design engagements. Please see the Services Tab for more information.

Email Guy at EPPIC for More Information or To Discuss a Quote

email: guywwallace@gmail.com

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