lean-ISD Group

I’ve updated the “lean-ISD Group” on LinkedIn and started several Discussions – about the 5 Practitioner Roles of PACT, the 5 Methodology-sets of PACT, and the 6 sets of Resources available on this web site, here at: www.eppic.biz

PACT Practitioner Roles

Go here on LinkedIn – to do Q&A on these 5 Key ISD Roles in the PACT Processes for T&D/ Learning and Knowledge Management:

1. PACT Practitioner Role: The PACT Performance Analyst (PPA)
2. PACT Practitioner Role: The PACT CAD Designer (PCD)
3. PACT Practitioner Role: The PACT MCD/IAD Designer (PMD)
4. PACT Practitioner Role: The PACT Lead Developer (PLD)
5. PACT Practitioner Role: The PACT Project Manager (PPM)

PACT Methodology-sets

Go here on LinkedIn - to do Q&A on these 5 Methodology-sets – of the PACT Processes for T&D/ Learning and Knowledge Management:

1. PACT Process Methodology-set: PACT Analysis
2. PACT Process Methodology-set: PACT Curriculum Architecture Design
3. PACT Process Methodology-set: PACT Modular Curriculum Development/ Acquisition
4. PACT Process Methodology-set: PACT Instructional Activity Development/ Acquisition
5. PACT Process Methodology-set: PACT Project Planning & Management

PACT Resources 

Go here on LinkedIn - to do Q&A on the hundreds of “for free” and some “for a fee” Resources in these 6 groupings – for development of the Performance Competence of PACT Practitioners – Specialists and Generalists:

1. School of PACT Resource-set: Audio Podcasts
2. School of PACT Resource-set: Video Podcasts
3. School of PACT Resource-set: Books and Book Chapters
4. School of PACT Resource-set: Articles
5. School of PACT Resource-set: Presentations
6. School of PACT Resource-set: (formal) Workshops & (informal) Coaching Sessions

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First – Establish the Areas of Performance

It’s known as a Work Breakdown Structure (WBS) in engineering and manufacturing worlds – or a segmentation scheme in Marketing.

Second – Model the Performance

Capture both the “Ideal Performance” – as actually performed by the Master Performers (and not some theoretical construct – unless that is your need: paint a picture of some Future State) – and then capture the “Gap Analysis” against that ideal. Why isn’t everyone a Master Performer?

But Wait – There’s More!

These are just two of the 55+ PACT Video Shorts in The School of PACT Series – intended to help ISD/ID folks self-develop their mastery in The PACT Processes for T&D, Learning and Knowledge Management.

These video compliment my book 6-Pack and the Formal Workshops & Informal Coaching Sessions for Practitioner Development.

Info about these books is available – here.

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Video is 7:30 minutes

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The PACT Video Shorts Series

Over 55 Videos are planned – and over 45 are now available – intended – along with other articles, audio podcasts, books, book chapters, columns and presentations – for the curriculum of  The School of PACT –  for the self-development of PACT Practitioners and those wanting to get from Training – To performance-based Training – to Performance Improvement Consulting.

The PACT Video Shorts Series Index and Links

There are multiple Videos of varying lengths in each of the 8 Categories below…

A- PACT Overviews

B- PACT Analysis

C- CAD – Curriculum Architecture Design

D- MCD – Modular Curriculum Development

E- IAD – Instructional Activity Development

F- Project Planning & Management

G- Group Process Facilitation Tips

H- EPPI – Performance Improvement

Here is the First of the PACT Video Shorts Series

Pass It Forward

Share a link to this Blog Post – and/or this Index Page – as appropriate – with your professional networks!

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Video is 9:22 minutes

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Maybe it’s not “You had me at hello.” – but it could be “You had me when you proved you knew my pain, my goals, my context, my need.”

We’ve all been in Learning sessions – in any media – when a lot of time was spent upfront “selling” the audience on why this would be good for them.

Learning Objectives that didn’t “resonate” enough or at all with the audience. Perhaps a case of “close, but no cigar.”

Here is an example of establishing the Performance Context and Objectives – and then linking them – next – to the Learning Objectives. Note these are the high level for the entire workshop – I did the same for each of the Lessons of the Workshop too.

This Workshop was one teaching Instructional Designers at General Motors to design at my MCD/IAD level – which is the ADDIE and lower level of design in my PACT Processes – known as MC/MI Processes at GM/GMU in the mid-to-late 1990s.

So – MC/MI translate to CAD/MCD.

This is accomplished in my PACT Processes methods by making sure that the Performance Requirements are clear – and have been “signed-off” (usually informally)  by the Project Steering Team – after first being created during the Analysis Phases – by a team of Master Performers in a proven Group Process for generating such.

A CAD effort does not have to proceed an MCD or IAD effort – as this next graphic might inadvertently suggest.

When a CAD does proceed an MCD/IAD effort – Phases may be skipped – as this next graphic portrays – and was used for a client when they knew that post CAD they would implement everything (not typical for more clients in my 74 CAD effort experience).

The Hook

The best hook is clearly demonstrating QUICKLY that the Content will be about Authentic Performance – not someone else’s job performance that is close – but not close enough.

That Requires that the Learning Objectives are systematically derived from a Performance Model – and not the result of some brainstorming process by the ID folks – even if that involved the clients in some collaborative approach. Not even.

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Video is 11:55 minutes

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OJT – On-the-Job Training – sometimes known as Coaching, Mentoring, Guided Informal Learning, etc.

In my PACT Processes I have 3 major Deployment Platforms – your views/language may vary:

1. Group-Paced
2. Self-Paced
3. Coached

Deployment via Coached 

And in the Deployments via a Coached means (mode/media) there is always a choice – a conscious business decision – as to whether or not “any old coach will do” or will it need to be deployed/delivered via a “Certified Coach” due to the nature of the performance complexity, risks and rewards or some other issue that raises that bar.

What you provide to The Coach and to The Learner/Performer depends – as always – in what’s feasible/practical.

Do they both get their “stuff” via their iPads, or their BlackBerries, or 3-ring binders, or saddle-stitched pamphlets, laminated Job Aids delivered by snail or other mail/UPS, or by printing off paper copies from their computer desktops/laptops from a Wiki – or what??

I always let the Master Performers decide those kinds of things. They know what is practical/feasible – or they argue it out when there are many roads to that Rome – and it’s somewhat of an arbitrary decision. Arbitray perhaps – but it still needs to be decided.

But there are times when that’s too Formal.

Deployment via Informal Coached

In this case the name of the box on the Path is deemed sufficient.

The box on the Path represents a modular Event if it is a Gap (and UN-S-OJT is by definition a Gap) – with Event Specs (Specifications) and Module Specifications. Two Levels of Design under the Path level in a CAD – Curriculum Architecture Design effort.

The boxes on this Path below are Gaps if there is no red dot – or that dot is partial (half a dot).

The client either had content already that was usable after modification (partial red dot) – or didn’t have anything (no red dot). The Path is a Visual Control item – or a Marketing Poster.

I’ve been embracing Informal Learning since the early 1980s – before it was called that. I called it U-S-OJT.

I’ve also been embracing the use of many blends for deployment – those that were appropriate for “what was to be learned/mastered for terminal performance’s sake” – and what was practical/feasible – which is just one of the many roles/responsibilities of the Master Performers being facilitated in both the Analysis and Design methods and processes of PACT.

Here is an 11 minute Video produced by a CAD client in the 1980s – the first Event on their Path – that “splained” the Learning Continuum to them. Even though this video is Old – I find that it is still quite “innovative” – and not many do this kind of “Advanced Organizer” for their key learners – and make no mistake – this was one of THE critical Target Audiences in this Enterprise.

Here is their Path.

That version of the Path – was after the 1st of 2 updates I did for this client after doing the original CAD effort in 1986.

For more about these methods – see my 6-Pack of paperback and Kindle books.

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Imagine the chagrin of the L&D professionals, having the real ROE explained to them by the CFO, in a group forum with all the other executives, when they finally got to the table.

Avoid that nightmare.

Learn the Language of Business

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Video is 2:37 minutes

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