Leveraging the Existing Capabilities and Capacity of People

We can have our greatest effects on human performance just by measuring performance correctly and making the information available.

– Thomas F. Gilbert – Foreword to the First Edition – Repeated in the Third Edition of the:

Handbook of Human Performance Technology (2006)

See my chapter, number 11, in this great reference from 2006:

Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement

# # #

Advertisements

One comment on “Leveraging the Existing Capabilities and Capacity of People

  1. This truly is a great reference book. In the world of “you get what you measure” we can all stand to learn more about driving behavior by way of the measurement systems led by management.

    Like

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s