Start with a Focus on Tasks and Not Topics
After all – the Workflow is all about Tasks and Outputs – not Topics.
And then link those Tasks to their Outputs and the business metrics – the Stakeholder Requirements for both.
Figure out how to interact with Master Performers and Other Subject Matter Experts as needed. To figure out the Performance Competence requirements.
I Use a FGP to figure all of this out.
My Nine Books on performance-based ISD
From the bottom-up: from 1999, then 2007, then six from 2011, and lastly/most recently, from 2020.
For more info on these 9, and my 6 other books, please go – here.