Many things can be learned in the moment of need. Even using Mobile Learning (a misnomer for the most part) for a lot of the Performance requirements – to enable Performance.
Sometimes you can just look it up – when you’re mobile – do the performance – and then forgetaboutit – as they say.
Sometimes things need to be learned in advance of the moment of need. And learned damn well – that’s a technical phrase, damn well – or damn well enough.
Take this F-16 Pilot in the 63 second video below – and think about knowing what to do in this moment of need…
And the Air Traffic Controls – who you hear on the radio. And the Emergency Crews who responded before the $70 Million airplane hit the ground – built by the low bidder – as they say. Knowing what to do before the moment of need. Very damn well.
Bird: One – F-16: Zero.
Pilot’s Training Priceless – but it comes at a huge cost – ii was very Formal, and done over and over again, spaced learning and drill and practice – until they get it – yep – very damn well.
Of course, most of all Opportunities that exist to Train Formally should not be undertaken Formally – in the modern Enterprise – but there are some. Most performance however could be handled with a Job/Performance Aid – or with Informal Social Learning.
It’s always a business decision – even in a Learning Organization.
It’s a decision with consequences – any way you look at it.
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