Joe and I worked together at SWI (Svenson & Wallace Inc.) back in the mid 1990s. He was a “Quality” guy, and a former Baldrige Examiner, and went on to become an executive focused on Quality at several organizations.
His perspective on HPT was of interest to me as it’s not from a T&D/L&D/Instruction perspective.
Adapted from LinkedIn
Joe has over 40 years of new product development experience in industries as varied as nuclear power plant design, heavy steel fabrication of pressure vessels and airlocks, hydraulic and pneumatic cylinders, and complex electro-mechanical (class 2) medical devices.
When it comes to product development and design controls, as a senior engineering quality executive, Joe led teams that have successfully designed new custom products, retired large volume products, remediated incomplete design files for dozens of product families, and modified product technical files in compliance with a number of different regulatory environments. He led the development of product risk management systems to comply with ISO 14971.
These regulatory environments include US Food and Drug Administration, European Union Medical Device Directive and now the new Medical Device Regulation along with US Nuclear Regulatory Commission and others around the world.
Joe has led major projects to remediate the Quality Management System for major corporations in order to avoid consent decrees and have successfully brought these $40+ million projects in on-time and under-budget. One particular project team consisted of 42 consultants and 240 team members from the company. The team accomplished this all while continuing to develop new products!
In these types of situations, it is important to know what must be done versus what is far less important. You need someone who has had responsible charge of the systems in need, not a consultant who is good at telling you what is wrong but has never had to live with the results. When it comes to sitting across the table from the FDA or other investigators, Joe has done that.
The HPT Video
This video is 52:49 minutes in length.
Connect with Joe
Guy’s HPT Video Series
The HPT Video Series … formerly known as the HPT Practitioner and HPT Legacy Video Series … was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos – over 100 – may be found and linked to – here.
HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement.
As the late Don Tosti noted, “All performance is a human endeavor.”
Whether your label for HPT is that, or Performance Improvement, or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.
HPT Practitioners might operate at any of these levels, as this Video Series clearly demonstrates.
Although ISPI – the International Society for Performance Improvement is the professional home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.
ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.
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