If you don’t know how SCORE is kept at your Enterprise, find that out. How does that square with the current culture, the current consequence systems? What gets rewarded/reinforced and what gets punished/extinguished?
Where have you made your strategic bets, and why?
How does that tie in to how score is kept?
Tips from Buzz and the Gang at down at the Lemonade Stand, if they are not in a Classroom somewhere.
# # #