Beware Nonconscious Knowledge
“… when experts in many subject-matter areas teach or train they leave out approximately 70 percent of the knowledge required to perform adequately.”
Readers of this Blog have seen my many posts about this – thanks to my “20” with Richard E. Clark (Dick). I’ve also posted some videos of him speaking about this before. See them below.
How Do Your L&D Methods Account For This? Do They?
In Analysis, Design, or Development?
This is why a Pilot Test is almost always a great thing to do – before rollout or making Performance Support and other Learning Content accessible.
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