Beware Nonconscious Knowledge

“… when experts in many subject-matter areas teach or train they leave out approximately 70 percent of the knowledge required to perform adequately.”

Readers of this Blog have seen my many posts about this – thanks to my “20” with Richard E. Clark (Dick). I’ve also posted some videos of him speaking about this before. See them below.

How Do Your L&D Methods Account For This? Do They?

In Analysis, Design, or Development?

This is why a Pilot Test is almost always a great thing to do – before rollout or making Performance Support and other Learning Content accessible.

The PDF

http://www.cogtech.usc.edu/publications/clark_automated_knowledge_et2011.pdf

Three Videos

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