PACT Path for the PPA – PACT Performance Analyst

Note: This page is basically complete – as of 2018-05-22 – but will continue to be Updated from time to time. Last Update: 2018-05-22.

PACT Practitioner Role Overview

The PACT Analyst is responsible for conducting all of the analysis in both CAD and MCD/IAD – which in The PACT Processes always involves:

1) gathering Target Audience data

2) modeling Performance of both the current state “ideal” of Master Performers and current state “gaps” of the non-Master Performers and determining the probable causes for those gaps

3) systematically deriving the enabling Knowledge and Skills

4) Assessing all existing content for its ReUse potential – “as is” or “after modification”

Performance Modeling and deriving the enabling K/Ss are typically done in a Facilitated Group Process with designated Master Performers, other SMEs, and sometimes Novice Performers (with promise) and sometimes Supervisors/Managers of the Target Audience(s).

Note: Performance Modeling and deriving the enabling K/Ss can be done using more traditional interviews, observations, and document reviews – but it simply takes much longer to conduct the initial rounds , the reviews, updates – repeated as necessary.

List of Task Responsibilities to Master

The PACT Analyst is responsible for the following tasks:

  • Gathering Target Audience data
  • Preparing for the CAD Analysis Team Meeting
  • Conducting the CAD Analysis Team Meeting
  • Assessing all Existing T&D for its ReUse potential
  • Documenting the CAD Analysis Team Meeting in a CAD Analysis Report
  • Contributing to the development of the Project Steering Team Gate Review Meeting
  • Co-Presenting at the Project Steering Team Gate Review Meeting
  • Updating the Analysis Report as needed
  • Handing the Analysis Report off to the CAD Designer

Slide1

PACT Performance Analysts Perform in Both CAD and MCD/IAD Efforts

PACT Paths - CAD and MCD-IAD

The PACT Processes – are owned exclusively by Guy W. Wallace – and may be used for non-commercial purposes – with appropriate attribution.

Those wishing to use these methods and templates for commercial purposes may not do so without a license agreement.

Examples of PPA Outputs

Note: TMC – The Most Convenient Stores – or just TMC – is one of my Case Companies used in T&D sessions for PACT Practitioners.

Target Audience Data

Blank format (format changes slightly with each project):

PPA- Ex TAD

This documents the information about the Primary and Secondary – and Tertiary – Target Audiences – for review and concurrence with the Project Steering Team.

Areas of Performance

Completed example from a project in the mid 1980s:

PPA- Ex AoPs

This documents the scope of Performance analyzed of the Primary and Secondary Target Audiences – for review and concurrence with the Project Steering Team.

Performance Model Charts

Completed example adapted from a project in the mid 1980s:

PPA- Ex PM

This is one of many pages that documents the Performance Outputs & Measures, Tasks, Roles and Responsibilities and the Typical Gaps of the Primary and Secondary Target Audiences – for review and concurrence with the Project Steering Team.

Knowledge/Skill Matrices

Completed example adapted from a project in the mid 1980s:

PPA- Ex KSM

This is one of many pages that documents the Enabling Knowledge/Skills (for 1 of 17 K/S categories) required by the Primary and Secondary Target Audiences – for review and concurrence with the Project Steering Team.

Existing T&D Assessments

Completed example adapted from a different project in the mid 1990s:

PPA- Ex ETA

This is one of many pages that documents the Existing T&D Assessments of existing content available to the Primary and Secondary Target Audiences and its fit “As Is” or “After Modification” or “Not Applicable” in the future T&D Path(s) – for review and concurrence with the Project Steering Team.

The PPA Self-Development Path

Basic Development

This level of Development is intended to get you to a point to assist the PACT Practitioner: PACT Analyst.

Readings in lean-ISD

Get a free PDF of lean-ISD – or get a Kindle or Paperback version – here.

  • Chapters – 1-7
  • The 2 Practitioner Stories in between Chapters 7 and 8
  • Chapters – 8, 14, 20, 21, 22, 23, 24, 25, 28

School of PACT Video Links

  • Video – A1 – here.
  • Videos – B1-6 – here.
  • Videos – G1-6 – here.

Audio Podcasts

Intermediate Development

This level of Development is intended to get you to a point to be able to conduct – solo – the Tasks of the PACT Practitioner: PACT Analyst.

Articles by Guy W. Wallace

 Videos by Guy W. Wallace

Presentations by Guy W. Wallace

PowerPoint Shows by Guy W. Wallace

Blog Posts by Guy W. Wallace

Advanced Development

This level of Development is intended to give you additional exposure to further your insights into the Role of the PACT Analyst.

Additional Articles by Guy

Additional Presentations by Guy

Additional PowerPoint Shows by Guy W. Wallace

Additional Videos by Guy

Consulting Services By Guy W. Wallace

Guy offers informal coaching and formal instruction for all of the PACT Processes Roles – as he has practiced them since 1982 – or as it needs to be adapted and integrated into his client’s ISD Processes.

Slide9

Guy has been developing his staff and his clients’ staffs in these methods since 1983.

Additional Development Resources

Books for sale – including this 6 Pack.

Slide8

The PACT Processes – are owned exclusively by Guy W. Wallace – and may be used for non-commercial purposes – with appropriate attribution.

Those wishing to use these methods and templates for commercial purposes may not do so without a license agreement.

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2 comments on “PACT Path for the PPA – PACT Performance Analyst

  1. Pingback: T&D: ISD Self-Development Paths Through Free Resources | EPPIC - Pursuing Performance

  2. Pingback: T&D: 5 PACT Practitioner Self- Development Paths | EPPIC - Pursuing Performance

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